Right of Withdrawal

Right of withdrawal for consumers
(Consumer is any natural person who concludes a legal transaction for purposes that can predominantly neither be attributed to their commercial nor their independent professional activity.)

Cancellation policy for digital content

Right of withdrawal
You have the right to withdraw from this contract within fourteen days without giving any reason.
The cancellation period is fourteen days from the date of conclusion of the contract.
To exercise your right of withdrawal, you must inform us ( Kai Salemka, Berliner Freiheit 9, 28327 Bremen, telephone number: 17684376954 , email address: info@basslabb.com) of your decision to withdraw from this contract by means of a clear statement (e.g., a letter sent by post or email). You may use the attached model withdrawal form for this purpose, but this is not mandatory.

To comply with the cancellation period, it is sufficient that you send the notification of the exercise of the right of cancellation before the cancellation period has expired.

Consequences of revocation

If you cancel this contract, we will refund all payments we have received from you, including delivery costs (with the exception of additional costs resulting from your choice of a delivery method other than the cheapest standard delivery offered by us), promptly and at the latest within fourteen days from the day on which we received notification of your cancellation of this contract. For this refund, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; under no circumstances will you be charged any fees for this refund.

Reasons for termination

The right of withdrawal expires in the case of a contract for the supply of digital content not on a tangible medium which obliges the consumer to pay a price if the consumer:
1. has expressly agreed that the entrepreneur may begin to fulfil the contract before the expiry of the withdrawal period and
2. has confirmed his knowledge that his right of withdrawal expires upon his consent at the beginning of the contract performance and

3. the trader has provided the consumer with confirmation of the contract on a durable medium within a reasonable period after the conclusion of the contract, but at the latest when the digital content not on a tangible medium is made available:
  • in which the content of the contract is reproduced and
  • which states that the consumer has expressly agreed, prior to the performance of the contract, that the trader may begin performance of the contract before the expiry of the withdrawal period and has confirmed his knowledge that by giving his consent he will lose his right of withdrawal once the contract has begun.




Sample cancellation form

(If you wish to cancel the contract, please fill out this form and return it.)
- To Kai Salemka, Berliner Freiheit 9, 28327 Bremen , email address: info@basslabb.com :

- I/we (*) hereby revoke the contract concluded by me/us (*) for the purchase of the following goods (*)/
the provision of the following service (*)

- Ordered on (*)/ received on (*)

- Name of the consumer(s)
- Address of the consumer(s)
- Signature of the consumer(s) (only if notification is made on paper)
- Date

(*) Delete as appropriate.



Revocation right for consumers
(A 'consumer' is any natural person who concludes a legal transaction which, to an overwhelming extent, cannot be attributed to either his commercial or independent professional activities.)

Instructions for revocation

Right of revocation
You have the right to revoke this contract within fourteen days without specifying any reasons.
The revocation period is fourteen days with effect from the day of the conclusion of the contract.
To exercise your right of withdrawal, you must inform us (Kai Salemka, Berliner Freiheit 9, 28327 Bremen, telephone number: 17684376954, e-mail address: info@basslabb.com) by means of a clear declaration (eg a letter sent by post, or an e-mail) of your decision to withdraw from this contract. You can use the attached model withdrawal form for this purpose, which is, however, not mandatory.

In order to safeguard the revocation period, it is sufficient that you send the notification about the exercise of the revocation right before the expiry of the revocation period.

Consequences of the revocation
If you revoke this contract, we shall repay all the payments which we received from you, including the delivery costs (with the exception of additional costs, which arise from that fact that you selected a form of delivery other than the most reasonable standard delivery offered by us), immediately and at the latest within fourteen days from the day on which we received the notification about the revocation of this contract from you. We use the same means of payment, which you had originally used during the original transaction, for this repayment unless expressly agreed otherwise with you; you will not be charged any fees owing to this repayment.

Criteria for expiry
The right of withdrawal shall expire in the case of a contract for the supply of digital content, not on a tangible medium that obliges the consumer to pay a price if the consumer:
1. has expressly consented to the entrepreneur commencing performance of the contract before the end of the withdrawal period; and
2. has confirmed that he is aware that his right of withdrawal expires upon the commencement of the performance of the contract, and
3. the entrepreneur has provided the consumer with a confirmation of the contract on a durable medium within a reasonable period of time after the conclusion of the contract, but no later than when the digital content not on a tangible medium is made available:
  • which reproduces the content of the contract; and
  • stating that the consumer, prior to the performance of the contract, has expressly consented to the entrepreneur commencing performance of the contract before the expiry of the withdrawal period and has confirmed his knowledge that, by consenting, he loses his right of withdrawal upon commencement of performance of the contract.





Specimen - revocation form

(If you wish to revoke the contract, please fill up this form and send it back to us.)

- To Kai Salemka, Berliner Freiheit 9, 28327 Bremen, e-mail address: info@basslabb.com

- I/we (*) herewith revoke the contract concluded by me/ us (*) regarding the purchase of the following products (*)/
the provision of the following service (*)

- Ordered on (*)/received on (*)

- Name of the consumer(s)
- Address of the consumer(s)
- Signature of the consumer(s) (only in case of a notification on paper)
- Date
(*) Cross out the incorrect option.